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Know Before You Go: Stray Kids

PLEASE NOTE: Rogers Stadium is located at YZD (former Downsview Airport Lands) - Pedestrian access located at: 105 Carl Hall Rd, North York, ON, M3K 0A1

The event is NOT taking place at the Rogers Centre located in Downtown Toronto.

FAN PLAZA OPENS @ 4:00 PM

STADIUM BOWL OPENS @ 5:30 PM

SHOW TIME @ 7:30 PM

*Please note - times are approximate and subject to change

Rogers Stadium is a Rain or Shine venue. In the event of severe weather we will monitor the situation closely and keep fans notified via our social media pages and venue digital screens.

GETTING TO ROGERS STADIUM

Rogers Stadium is located at YZD. Pedestrian access located at 105 Carl Hall Rd, North York, ON.  The best way to get to the venue is by taking TTC or GO Transit.

TTC + GO Transit

Downsview Park Station is the closest and most convenient TTC subway and GO Train stop (approx. 10-min walk) to Rogers Stadium.  Sheppard West and Wilson Stations are also nearby TTC subway alternatives. There are multiple bus routes which service the area including the 84 Sheppard West, 96 Wilson, 107 York University Heights, 108 Driftwood, and more. 

To help get you home from the Stray Kids concert on June 29, GO Transit has arranged three additional southbound Barrie line trains from Downsview Park GO to Union Station.

PARKING

Parking onsite and in the surrounding area is extremely limited. If driving to Rogers Stadium is necessary, parking is available at a number of satellite parking lots at nearby TTC subway stations. In addition to TTC lots, paid commuter parking will be available at York University, offering convenient and quick access by subway to the concert venue via York University Station. 

Additional nearby TTC satellite parking lots include: Sheppard West Station, Pioneer Village Station, Highway 407 Station, Finch West Station

Visit TTC.ca for scheduling and route information. You can also subscribe to MyTTC e-Services and check the Live Service Alerts on ttc.ca for up-to-date service information. Follow @TTCnotices on X for service alerts and @TTChelps on X for customer service 7 days a week or call 416-393-3030 from 7a.m. to 10 p.m.

Visit GOtransit.com for scheduling and route information.

Please make sure to double check your route before leaving and while in transit to the concert as unforeseen delays and route diversions can happen at any time. As always, please give yourself extra time to access the venue.

RIDESHARE PICK-UP & DROP-OFF

The entrance to our ride share and pick up drop off lot is located at 111 Beffort Rd. To access, drive north on Dufferin Street. Dufferin St turns into Beffort Rd once you are north of Wilson Ave. You will see the entrance to our rideshare lot on the west/right side of the street. THERE IS NO PEDESTRIAN ACCESS TO THE VENUE VIA BEFFORT RD. 

BIKE 

Rogers Stadium is proud to partner with BikeShare TO and CycleTO to provide cycling options to our fans. For fans riding their own bicycles to Rogers Stadium, we will have complimentary bike lock ups courtesy of Cycle Toronto, located outside of Gate 1.  

For fans using Bike Share Toronto to get to and from Rogers Stadium events, we will have Bike Share Toronto docks at the venue on event days only, located outside of Gate 1. 

ACCESSIBLE PARKING

A limited number of accessible parking spaces are available at Rogers Stadium on event days. To inquire about purchasing an accessible parking pass, please email accessibilitycoordinator@livenation.com with your name and event date that you are attending. Accessible parking passes must be purchased in advance of the event, they cannot be purchased upon arrival at the venue. 

ACCESSIBLE TRANSIT VIA TTC

Wheel-Trans will be providing free shuttle service for fans with accessible needs between Wilson Station and Rogers Stadium on event days for fans arriving and departing via TTC. Pick up will be at the Upper Bus Platform on the southwest corner of the station. 

For more information please visit: Rogers Stadium Accessibility Page

PLANNED ROAD CLOSURES

Carl Hall Road will be closed between Hanger Complex 4 and Chesswood Ave between 12:00pm and 1:00am on concert days.

More information on city road restrictions and closures can be found here.

VENUE ENTRY

Gate 1 - All fans can enter the stadium through this gate.

Gate 2 - Rogers customers can show their cellular network or MyRogers app to use the dedicated Rogers Fan Entrance.

Gate 3 - VIP/Premium Ticketholder and  American Express® Cardmember Entrance. American Express® Cardmembers can enter this gate upon the presentation of a valid American Express Card. Digital copies not accepted.

All entry gates at Rogers Stadium are accessible via wheelchair and/or mobility device. Wheelchair escorts to your seats are available at Gate 1 and Gate 3.

 

OVERNIGHT QUEUING

Rogers Stadium prohibits overnight queuing for fans' safety and strongly advises against  standing in line for a prolonged period of time. Fans who come to site early are not guaranteed a spot close to the stage. 

BOX OFFICE AND WILL CALL

All events will be mobile entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print. For a step-by-step guide on using mobile entry please visit Ticketmaster. 

Fans picking up Will Call tickets must bring a valid piece of government issued photo ID to collect their tickets from the Box Office.

Onsite Support - Mobile ticket help available at the venue Box Office at Gate 2 during our box office open hours of 1:00pm to 10:00pm on show days only. Please ensure the ticketholder brings a valid piece of government issued photo ID and the payment card used to purchase the ticket(s) to a Box Office window.

AGE POLICY

Children aged 12 and under must be accompanied by a parent or guardian at all times. Guardians must be aged 19 or older. Each attendee, regardless of age, must have a valid ticket for entry, except for children under 2 years old, who may sit on the lap of a ticket-holding parent or guardian.

BAG POLICY

For everyone’s safety, security, and enjoyment, we ask you to only bring SMALL clutches, belt bags, fanny-packs or bags that are clear (i.e. see-through) to allow us to safely and efficiently screen and welcome fans into the event.

The maximum allowable bag size is 12” x 6” x 12” (30cm x 15cm x 30cm), including purses. Bags exceeding 6” x 9” (15cm x 23cm), but smaller than 12” x 6” x 12” (30cm x 15cm x 30cm) must be single compartment and clear on all sides. Bags smaller than 6” x 9” (15cm x 23cm), also referred to as a “clutch style” bag, are not required to be clear. An exception may be made for medically necessary or infant care (diaper) bags after search.

BACKPACKS WILL NOT BE PERMITTED. All event attendees and items will be subject to search when entering the venue. Any individual who leaves the premises and attempts to re-enter the venue must be researched, including their bags and/or carried items. 

 

PERMITTED ITEMS

  • Empty, plastic reusable water bottles. Glass bottles will not be permitted in the venue at any time

  • Empty hydration packs

  • Prescription medicine in its original, unexpired and unadulterated container, in the name matching the individual’s government issued photo identification

  • Sunscreen and bug spray in non-aerosol and non-metal containers   

  • Non-professional cameras (point & shoots and disposables)  

  • Portable battery packs  

  • Hand fans and small portable fans  

  • Factory sealed Naloxone/Narcan nasal kits  

  • Binoculars 

  • Breast pumps 

PROHIBITED ITEMS

Weapons including but not limited to: waterguns, stickers, firearms, knives, combat weapons (e.g. swords, nunchakus, Kamas, Sai), explosives, heavy chains (excluding purse straps less than one (1) inch in diameter and two (2) feet in length), brass knuckles, clubs/bats/sticks, pepper spray, aerosol sprays, nitrous oxide, ammunition, and training ammunition rounds, explosives and explosive components, fireworks, fire-starters, and open flames, CBR (chemical-biological radiation) substances, projectiles of any kind and any replica of same items that could be mistakenly identified as weapons under this policy. 

Outside food and drink (including water), alcohol, cans, and bottles and glass containers.

Illegal drugs and substances, including unmarked liquid or pill medication bottles. Prescription medicine in its original, unexpired and unadulterated container, in the name matching the individual’s government issued photo identification may be allowed in the venue. Unmarked liquid or pill medication bottles are not permitted.  Drug paraphernalia, laser pens or pointers, spray paint, chairs, large umbrellas, sport balls, glow sticks, selfie sticks, banners, flags or signs, Bicycles, Laptops, tablets, any professional audio/video recording devices (SLR, DSLR, GoPro, cameras with detachable lenses, camera stand, tripods, lenses etc.), animals (with the exception of service animals), noise-making devices.

Please visit the venue’s FAQ page to see a full list of our Prohibited Items.

FAN BANNERS: While outside banners will not be permitted, a tour approved fan banner will be available upon entry, subject to availability.

LIGHTSTICKS: Official Stray Kids light sticks will be permitted entry for this show. Any misuse may result in revocation of light stick privileges.

SMOKING AND CANNABIS POLICY

Rogers Stadium is a smoke-free facility, and this includes the use of cannabis. Any fan found smoking or vaping inside the venue may be removed from the facility without compensation. Rogers Stadium does not provide designated outdoor smoking areas, and there are no in-and-out privileges at any time.

FAN PLAZA

Fan Plaza will open at 4:00pm.  We encourage fans to get to the venue early and enjoy the many offerings available including:

  • Food and beverage options 

  • Artist Merch

  • Engage and interact with partner activations 

  • American Express® Lounge - Amex Cardmembers can grab some refreshments and bites in the American Express® Lounge, subject to capacity

  • Birkenstock Lounge - Fans can relax in style at the Birkenstock Lounge, subject to capacity

SIRIUSXM STAGE

SiriusXM are proud to present the SiriusXM Stage, showcasing the best in emerging Canadian talent. Join us pre-show starting at 5:30pm.

FOOD AND BEVERAGE

Come Hungry – We’re Serving Up Hits Off the Stage! Arrive early and fuel up with our exclusive Stray Kids menu features: the Bulgogi Taco available at Taco Eh’ and the Thunder Rush soju cocktail (or mocktail)!

Water stations are available throughout the Fan Plaza.  Reusable water bottles and hydration packs will be permitted, and must be empty upon entering the venue. NO GLASS OR METAL BOTTLES.

CASHLESS PAYMENT

Rogers Stadium is a cashless venue and does not accept cash at any point of sale.

GUEST SERVICES

Rogers Stadium staff are on-site to ensure that all fans have a safe and memorable experience at our events. Should you have any questions or concerns, or require assistance during an event, please visit Guest Services at Gate 1, Gate 3, or North 108. 

ACCESSIBILITY

Rogers Stadium is dedicated to providing the highest quality of accessible services for all guests. For details on accessible services and resources, please visit rogers-stadium.com/accessibility

For assistance while onsite during an event, please send an email to accessibilitycoordinator@livenation.com or send us a message on Instagram or Facebook. Alternatively, you can visit a Guest Services Pod in Fan Plaza, by Gate 3, or by section North 108. On non-event days, please send an email to accessibilitycoordinator@livenation.com

THE CHU FAMILY SENSORY ROOM:
Please check in with Guest Services if you are in need of access to the Chu Family Sensory Room. We are proud to partner with KultureCity and also have their sensory kits available for use at all Guest Service Pod locations. 

 

ARTIST MERCH

Official tour merch sold at the main merch stand just inside Gate 1, with additional merch locations outside of the gates in the north runway, as well as 2 locations against the north grandstands.

HEALTH AND SAFETY

For your safety and the safety of others, be sure to:

  • Stay hydrated and drink lots of water

  • Wear sunscreen and dress for the weather

  • Check your local Public Health website for the latest information about communicable illness 

  • Check your local Public Health website on safe substance use and alcohol consumption

  • Do not bring prohibited items into the event

  • Follow our Fan Code of Conduct for your and everyone’s safety

  • Follow instruction from security and venue staff – they are here to help

  • If you see something, say something – report safety and security concerns immediately to security and venue staff

NOISE & LIGHT SENSITIVITY

  • Sound levels may be high; fans are encouraged to bring ear protection

  • Strobe lighting and pyro effects may be used throughout the show - please be aware if you are sensitive to flashing lights

HAVE A QUESTION?

Have a question that isn’t covered? Visit www.rogers-stadium.com/know-before-you-go  or email us at RogersStadiumInfo@livenation.com

Follow us on Instagram, Facebook or X  for all day of show information and updates.