Know Before You Go
PLEASE NOTE: Rogers Stadium is located at YZD (former Downsview Airport Lands)
Rogers Stadium is a Rain or Shine venue. In the event of severe weather we will monitor the situation closely and keep fans notified via our social media pages and venue digital screens. Please dress according to weather conditions.
*In the event of severe weather, show schedules may be subject to change
DOWNLOAD THE ROGERS STADIUM APP
Download the Rogers Stadium App to access your tickets, get real-time info on everything you need to know to plan your visit - maps, food & drink features, pre and post-show happenings, premium seating bookings, guest services and more.
GETTING TO ROGERS STADIUM
Rogers Stadium is located at YZD (former Downsview Airport Lands). The best way to get to and from the venue is by TTC or GO Transit. Plan your trip in advance and map out your route before you travel.
Click "LEARN MORE" for important information about TTC and GO Transit, rideshare pick-up and drop-off, and driving and parking at Rogers Stadium, including detailed maps.
GETTING HOME FROM ROGERS STADIUM
Fans are encouraged to utilize Downsview Park Station, Sheppard West and Wilson Stations when exiting the stadium. To ensure smoother travel, TTC will be running more frequent service in the area.
Click "LEARN MORE" for important information about getting home from Rogers Stadium.
GATE INFO
All ticket holders can enter the stadium through any gate.
Click "LEARN MORE" for details on dedicated entrances for Rogers customers, American Express® cardmembers, Premium Live fans, and Accessibility entrance.
E-LOCKERS
E-lockers are available for rent onsite, subject to availability. Lockers can also be pre-booked by clicking here.
The lockers are located outside and inside the venue, with individual codes for storage of personal items and/or merch purchases.
Please remember to collect your belongings at the end of the night, as any items left behind will be brought to Lost & Found.
FAN PLAZA
Please refer to your Know Before You Go email for your show's Fan Plaza hours. We encourage fans to arrive early and stay late to enjoy everything the venue has to offer. Click "LEARN MORE" for details on all the amenities and experiences available at Rogers Stadium.
OVERNIGHT QUEUING
For fans' safety, Rogers Stadium prohibits overnight queuing, and strongly advises against standing in line for a prolonged period of time. Fans who choose to come early early are not guaranteed a spot close to the stage, and will not have access to the venue amenities prior to gates being open.
WATER
Free water refill stations, powered by Brita, can be found throughout the Fan Plaza, at the east and west sides of the concert bowl and outside of the gates for those waiting in line.
Fans are permitted to bring an empty, plastic, reusable water bottle or hydration pack into the venue (one per person).
No glass or metal water bottles are permitted inside Rogers Stadium.
BAG POLICY, PROHIBITED, AND PERMITTED ITEMS
For everyone’s safety, security, and enjoyment, we ask that you only bring small clutches, belt bags, fanny packs, or clear (see-through) bags to help us safely and efficiently screen and welcome fans into the venue. Please note that BACKPACKS WILL NOT BE PERMITTED.
Click "LEARN MORE" to review our detailed bag policy, including permitted bag sizes and requirements, as well as a list of prohibited and permitted items.
BOX OFFICE AND WILL CALL
All events at Rogers Stadium use mobile entry. Your mobile device is your ticket—tickets will not be emailed or available for print. Fans picking up Will Call tickets must present a valid government-issued photo ID at the Box Office.
Click "LEARN MORE" for mobile entry instructions, Box Office hours and location, ticket support, and walk-up sales information.
ACCESSIBILITY
Rogers Stadium is dedicated to providing the highest quality of accessible services for all guests. For details on accessible services and resources, click "LEARN MORE".
To get more info on accessibility tickets, parking, onsite assistance, or for any other accessible-related inquiries, please send an email to accessibilitycoordinator@livenation.com. On-site, you can also visit a Guest Services pod in the fan plaza by Gates 1 and 3, and section North 108, for in-person assistance.
GUEST SERVICES
Rogers Stadium staff are on-site to help ensure all fans have a safe and memorable experience. If you have any questions, concerns, or need assistance during the event, please visit Guest Services at Gate 1, Gate 3, or Section North 108.
Click "LEARN MORE" to learn how our Guest Services team can assist you.
AGE POLICY
Children aged 12 and under must be accompanied by a parent or guardian at all times. Guardians must be aged 19 or older. Each attendee, regardless of age, must have a valid ticket for entry, except for children under 2 years old, who may sit on the lap of a ticket-holding parent or guardian.
ARTIST MERCH
Noah Kahan: Official tour merch will be sold outside Gate 1 on the north runway pre-show, beginning at 10:00am. Merch will also be available at multiple locations in the Fan Plaza beginning at 4:00pm, including our Main Merch Store, the Gate 2 Merch Tent and the Noah Kahan Tour branded trailer located outside the north grandstand. For floor ticketholders, there will be additional merch available within the bowl.
SMOKING AND CANNABIS POLICY
Smoking is not permitted inside the Rogers Stadium concert bowl, or under or in front of any structures.
HEALTH AND SAFETY
For your safety and the safety of others, be sure to:
- Stay hydrated and drink lots of water
- Wear sunscreen and dress for the weather
- Check your local Public Health website for the latest information about communicable illness
- Check your local Public Health website on safe substance use and alcohol consumption
- Do not bring prohibited items into the event
- Follow our Fan Code of Conduct for your and everyone’s safety
- Follow instruction from security and venue staff – they are here to help
- If you see something, say something – report safety and security concerns immediately to security and venue staff
NOISE & LIGHT SENSITIVITY
Sound levels may be high; fans are encouraged to bring ear protection
Strobe lighting and pyro effects may be used throughout the show - please be aware if you are sensitive to flashing lights.
FAN CODE OF CONDUCT
We are committed to creating a safe, respectful, inclusive, and enjoyable experience for everyone. We ask that your conduct contribute to everyone’s enjoyment of the event, be legally appropriate and not be offensive or abusive to others. For your safety and comfort, unacceptable conduct is subject to ejection and includes, but is not limited to, the following:
- Use of foul, threatening, offensive or abusive language or gestures
- Discrimination, bullying or hate that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, national origin, ethnicity, sexual orientation, gender, age, ability, physical appearance or other
- Harassment, including unwelcome or hostile behavior, physical contact, or sexual attention
- Fighting or any other type of violence
- Wearing or using clothing, signs, and banners which are offensive in nature.
- Intoxication or impairment due to alcohol/cannabis or consumption of illegal substances
- Throwing objects or interfering with the progress of the event
- Being in possession of alcohol not purchased inside the venue
- Being a minor in possession of alcohol or providing a minor with alcohol
- Being in possession of weapons, illegal substances, or any other prohibited items
- Smoking (including e-cigarettes, personal vaporizers, and cannabis)
- Unpermitted access and breaching perimeters to the venue, VIP areas or other restricted areas
- Any other conduct that may be deemed by Security or Venue Management to be inappropriate or which may adversely affect the safety of persons or property, or disruption of the event